FAQs

How do I use my credit or debit card to start a machine?

There are 2 options available: Download the Speed Queen App to your smartphone (and earn rewards!) or pay at the counter and an attendant will use a computer to start your machine.

I have paper money, do I have to convert it to quarters?

Not at all!  Download the Speed Queen App to your smartphone (and earn rewards!) and use the SQ Value Center to load the value from paper money onto the app, OR pay at the counter and an attendant will use a computer to start your machine.

But can I still use quarters to start a machine?

Absolutely! All our washers and dryers accept quarters and can be started using the traditional method of pushing buttons directly on the machine.

What machine sizes do you have?

We have the LARGEST washers & dryers in WICHITA! Washers are rated by the number of pounds of laundry they can wash effectively. We have 20 lb, 40 lb, 60 lb, 80 lb, and gigantic 100lb washers.


Tumbler dryers are rated by the number of pounds of wet laundry they can handle. We have 30 lb, 45 lb, and huge 75 lb tumbler dryers.

Why no top load washers?

Top load washers do not clean as effectively as front load washers and create the risk of damage from the agitator (the vertical spindle in the center that rotates quickly back and forth). 


The lifting and dropping action as a front load washer goes round and round scrubs out the dirt from your clothing without the damaging agitator action which can eventually cause premature fading and wear. 


Top load washers create a greater risk of damaging your garments such as snagging a zipper on delicate material or the agitator action rubbing a hole through the material or causing a tear.  

Why do the dryers run for 30 minutes?

Sometimes a customer will bring in laundry that has uninvited guests....creepy crawlies. Running a dryer for 30 minutes at our temperatures ensures your laundry will be unaffected by what was in laundry that was dried before yours .